TCM Quarries.

TCM Quarries operates heavy machinery across two quarry sites in regional Victoria. With excavators, loaders and bulldozers constantly feeding crushers, keeping equipment running is critical to maintaining production.

When hydraulic equipment fails, downtime can become extremely costly. Trucks waiting to be loaded, stalled production lines, and tight delivery schedules mean that even a short delay can quickly escalate into a major operational issue.

As Ben Crockett, Manager at TCM Quarries explains, time is always working against them when equipment goes down.

“Time’s definitely money in our game. As quick as we can get it back on the road, the better off we are.”

With up to 10–12 trucks leaving the site daily, delays can quickly add up if machinery stops operating.

TCM Quarries has partnered with ENZED for over 25 years, relying on their hydraulic expertise and responsive service to keep machinery operational.

The ENZED team provides:

• Rapid on-site hose replacement and repairs
• 24-hour breakdown call-out support
• Strong product knowledge to diagnose issues quickly
• Pre-site troubleshooting to ensure technicians arrive prepared

Before attending site, technicians ask targeted questions and gather measurements so the correct parts and fittings are ready when they arrive. This preparation helps minimise repair time and keeps production moving.

During a busy production period, TCM Quarries faced a critical breakdown.

One of the loader lift cylinder hoses failed, bringing operations to a halt. At the same time, the company had a major council contract requiring 6,000 tonnes of material to be delivered within two days.

ENZED technician Jason responded immediately.

He arrived on site, manufactured a replacement hose, and completed the repair quickly, allowing the loader to return to operation with minimal disruption.

The result:

• Equipment back online quickly
• Production resumed
• Contract delivery completed on schedule

Reliable support from ENZED helps TCM Quarries minimise downtime and keep their operations running smoothly.