Hose Doctors
ENZED Albury, located on the NSW-VIC border has all your hydraulic hose and connector needs well and truly covered with 8 fully qualified HOSE DOCTOR®’s ready and raring to go, at your place or ours.
Our Service Centre has 3 fully equipped mobile HOSE DOCTORS, Each HOSE DOCTOR vehicle is stocked with a large range of hydraulic and industrial hoses and fittings and, if necessary, they can make up virtually any replacement hose assembly quickly, reliably and cost effectively on site.
On top of that, our ENZED Service Centre has 4 fully trained HOSE DOCTORS behind the counter to ensure any breakdown is repaired or replaced quickly and efficiently.
Our mobile HOSE DOCTORS are on call 24 hours a day, 7 days a week with standards of service second to none, and our emphasis on quality and service has led to accreditation ISO 9001:2008, which is annually audited by Det Norske Veritas (DNV), an external auditing body that ensures compliance with all ISO Standards.
Jason Fulford
Hose Doctor, 15 years
Jason is our longest serving Hose doctor with a very large customer base
spanning the entire region. His hard work and knowledge in this field
is second to none and he is consistantly in the top 10 for VIC/TAS.
John Botcher
Internal Hose Doctor, 12 years
Having worked previously at Parker Wodonga for 12 years as a
Manufacturing Supervisor, John came to Enzed with a wealth of knowledge
on all Parker product, ranging from adaptors to hoses to hydraulic
motors and pumps. He is very meticulous in his methods to
troubleshooting problems and has a very high level of customer service.
Neil Smith
Hose Doctor, 11 years
Neil is a new addition to the ENZED Albury crew, moving down in 2014 to
be closer to family, from Wollongong where he worked as a Hose Doctor,
servicing a different base of clients than what he now does down here on
the Border. The sea change hasn't hindered him though, having built a
good reputation with his new clients in the local area, taking quite
well to the difference in problems and needs, than what he previously
worked on up north.
Alex McMillan
Apprentice Internal Hose Doctor, 2 years
Alex was the stand out choice of the work experience students that we
had at the end of 2015, and on completion of his week long trial chose
to accept Henk’s offer to work at ENZED Albury on a fulltime basis. He
has now been with us for a a few years, and has meshed well with the
existing team, bringing youthful enthusiasm to the workplace. He is
hoping to gain a vast knowledge base and a good relationship with the
customers for several years to come.
Liam Killalea
Hose Doctor, 1 years
Coming to us from a background in refrigeration
air-conditioning, Liam has joined our team here, and slotted in like a
natural. Never having worked in a field like this, he has picked it all
up on the go, and has become a valued member of the team in the short
time he has been here.
History
The business commenced in its current location on the 21st of February 1985, with 1 mobile service vehicle and 2 shop staff. Over 33 years later, we have a large team and vehicles servicing our local area.
While the original store still exists, the Hose Doctor mobile service vehicles form an integral part of the business providing 24/7 mobile on site service.
Today, we have state of the art crimping presses, still the same lathe, a hydrostatic test bench, a pressure test rig for cylinders and motors, hose and pipe cleaning guns, tube benders and flarers, and a host of other equipment built up over 30 plus years as experience and customer service demanded.
We have over 16,000 line items in stock and have access to every major brand of hydraulic equipment and accessories, with our main supplier being Parker Hannifin (Aust) P/L. The Parker brand is world renowned for quality and performance.
Our main focus always has been customer service and remains so today. We will source products from anywhere to satisfy customer demand.
The training of all hands on personnel is done through a formal training course at Parker in Wodonga, a course which is TAFE Accredited, as well as continual training of new staff undertaken by the experienced staff.
The business is still evolving, with new product on the market, not only by Parker Hannifin, but by other suppliers as well. Technology has taken huge strides, and communication methods are constantly changing. We strive to stay ahead of the curve, introducing new products, systems, and processes as they become available.